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New Member
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6 Messages
Prepaid plan 25$/month - Obtain a bill
Hi,
I am currently using an AT&T 25$/month prepaid plan. I actually paid 300$ for 12 months in order to benefit a discount on the offer.
I would like to get access to a bill to prove that I am using the line associated.
Where can I obtain such a bill? There is no information on my AT&T prepaid account and it's impossible to contact your services by phone call.
Best,
Responses
sandblaster
ACE - Expert
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45.9K Messages
5 months ago
Prepaid does not have a bill. What you are looking for is not available.
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Guenole
New Member
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6 Messages
5 months ago
Thank you Sandblaster,
OK, getting a recurrent bill seems tricky. However, I should be able to get a bill for the initial payment, right?
AT&T should have some trace of the transaction somewhere and provide a copy for it.
Best,
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sandblaster
ACE - Expert
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45.9K Messages
5 months ago
Again., there is no bill. Whether or not you can get record of the initial purchase, I don’t know. Since that was an online purchase, did you not get an email?
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
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Guenole
New Member
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6 Messages
5 months ago
The purchase was online for the sim card... Then, it failed to proceed with the payment for the plan. I had to call their services to activate it (and it was such a pain).
Moreover, I need such bill for my bank (in order to change my phone number). So far, I am in a deadlock. :@
Never again this prepaid AT&T option... I am spending too much time contacting the support.
Best,
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