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Sergiopiana's profile

1 Message

Tuesday, November 21st, 2023 2:36 PM

Prepaid not found on Roaming

Hi, I traveled to argentina and my cell phone line stopped working, there is no way to activate it, it is on emergency call only, I managed to connect to the paygonline.com website through a VPN (it can only be accessed in the USA) and buy the international add-on but it still does not work, I have no way to contact 611 or any AT&T number, I need to solve it since I am without communication

Accepted Solution

Official Solution

ACE - Sage

 • 

117K Messages

5 months ago

Prepaid add-on only works in the following countries

https://www.att.com/prepaid/static-pages/intl-travel-add-on/

Accepted Solution

ACE - Master

 • 

10.4K Messages

5 months ago

Prepaid doesn’t roam in Argentina.  Even with the international travel add-on, you’re pretty much limited to Canada, Mexico, and Western Europe.  This map shows where prepaid can roam.

https://www.att.com/maps/wireless-coverage.html?tab=prepaid

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