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Tutor

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2 Messages

Wed, Oct 18, 2017 1:50 AM

Prepaid iPhone Unlock

Hi,

I just bought a brand new AT&T Prepaid iPhone and I would like to have unlocked. However, I just I found out that I can't do that because it must be under service for 6 months. The phone is a gift for overseas, which is why I need it unlocked. I have already tried unlocking the device on AT&T's website but no luck...

 

I was thinking of subscribing to AT&T with the new phone so that it gets registered under their network and then just switching the sim card to my personal phone. This way I can still use the phone as a gift and it would be unlocked after 6 months, but just not sure if that would count as "active service". Any tips are greatly appreciated. Thanks.

 

Responses

lizdance40

ACE - Sage

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78.1K Messages

3 years ago

ATT will not unlock it and you cannot trick the system.

The phone is locked by IMEI, not by your account.  Nothing can be done.  If you want an unlocked phone, Buy one that IS unlocked.  Best Buy sells unlocked androids that are specifically unlocked, so does Amazon.  ATT, Sprint, T-mobile and every carrier except Verizon sells LOCKED phones.  

Minimum service requirements are up to 12 months for some.

 

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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2 Messages

3 years ago

You should review the tone by which you respond, that's how you lose customers.

 

I wasn't trying to "trick" the system like you implied, since I would still be paying for a service which is what AT&T wants. Out of all that you explained, all I needed was "The phone is locked by IMEI, not by your account."

 

Thanks for the response anyway.

sandblaster

ACE - Expert

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42.3K Messages

3 years ago

@Reynoso That response was from another customer, not an ATT employee. This is a customer to customer forum, not customer support. 

Award for Community Excellence 2020 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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