New Member
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6 Messages
Prepaid balance expired
I would like to encourage everyone not to do business, with AT&T, pre paid cell services. It is a complete rip off, and AT&T, are taking peoples hard earned money and profiting off it. I’ve had an account with AT&T for over 3 years now; I’ve always maintained a balance of over $150.00. The phone was an emergency phone that I kept in my glove box. With all that has transpired, I remove the phone from my truck, to make sure everything was still functional. I had just check the balance in January, 2020, and it was over $150.00, in the account I had over $150.00, in my prepaid account, and AT&T, said my money expired because, I did not add money to the account. AT&T = Crooks!!
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Official Solution
sandblaster
ACE - Expert
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63.9K Messages
3 years ago
Yes, that's the way prepaid works. Your account balance has an expiration date. If you don't add more to the account by that date, your balance is lost. When you do add more to the account, you extend that expiration date. That is the way prepaid has always worked. Did you not know that?
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New Member
•
6 Messages
3 years ago
I would like to encourage everyone not to do business, with AT&T, pre paid cell services. It is a complete rip off, and AT&T, are taking peoples hard earned money and profiting off it. I’ve had an account with AT&T for over 3 years now; I’ve always maintained a balance of over $150.00. The phone was an emergency phone that I kept in my glove box. With all that has transpired, I remove the phone from my truck, to make sure everything was still functional. I had just check the balance in January, 2020, and it was over $150.00, in the account I had over $150.00, in my prepaid account, and AT&T, said my money expired because, I did not add money to the account. AT&T = Crooks!!
5
0
Echoes
New Member
•
6 Messages
3 years ago
I would like to encourage everyone not to do business, with AT&T, pre paid cell services. It is a complete rip off, and AT&T, are taking peoples hard earned money and profiting off it. I’ve had an account with AT&T for over 3 years now; I’ve always maintained a balance of over $150.00. The phone was an emergency phone that I kept in my glove box. With all that has transpired, I remove the phone from my truck, to make sure everything was still functional. I had just check the balance in January, 2020, and it was over $150.00, in the account I had over $150.00, in my prepaid account, and AT&T, said my money expired because, I did not add money to the account. AT&T = Crooks!!
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