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HaleyMae94's profile

Contributor

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1 Message

Thursday, May 17th, 2018 7:41 PM

Payment Extension

Is it possible to:

1) change my due date on a pre-paid/ AT&T go plan?

2) get an extension? My payment is due the 21st, but I don’t get paid till the 25th.

New Member

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25.7K Messages

5 years ago

Extensions are not available on prepaid as it gives you exactly 30 days, no more no less. The money must be paid before service is received. Because it gives you exactly 30 days the due date is not set in stone and slowly moves throughout the year. The only way to chance to the due date is to chance when you refill it. 

Guru

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561 Messages

5 years ago

Just note, if you are unable to refill on the due date, the service will end.  You can refill / pay as you indicate when your funds are available.  As mentioned by @Anonymous, there is no extension.  If you have some funds available you could add it to your account and you could elect to switch to the pay as you go plan of 25cents/min or $2 per day until you are able to have the full amount and then switch back to your plan.

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