S

New Member

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4 Messages

Thu, Nov 25, 2021 2:11 AM

Out of Country and unlock status is still in progress

i already made a request to unlock my samsung s7 and its almost 2 weeks upon my request but still my status is IN PROGRESS account has already been paid and Im out of country and i need to use my phone

Accepted Solution

Official Solution

ATTHelp

Community Support

 • 

180.3K Messages

2 m ago

Hello szmooth, let's get you point in the right direction!

 

To best serve you while out of the country; please call +1.314.925.6925 (free from device) or chat http://sm.att.com/737b0930

 

Thank you for visiting AT&T Community Forums!

 

Carlton, AT&T Community Specialist 

Constructive

Employee

 • 

25.4K Messages

2 m ago

Did you respond to the confirmation email?

New Member

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4 Messages

2 m ago

yes i already responded to the confirmation email and i already have a a request number 

New Member

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4 Messages

2 m ago

imei number is :           (Edited as per Community Guidelines)

request date/time:       11-07-2021 9:14:4 am

request number:        (Edited as per Community Guidelines)

currwnt status:             IN PROGRESS

(edited)

ATTHelp

Community Support

 • 

180.3K Messages

2 m ago

Hello there, szmooth! We understand that you are out of the country and need to have your phone unlocked while you are there and the request in progress. We do want to help you with that.

 

Please give us a call with the number below.

 

Call for free from your mobile phone on +1-314-925-6925 (available 24/7) or chat on Contact us for help about international travel. Thanks!

 

Thank you for using the AT&T Community Forums

 

Matthew, AT&T Community Specialist

New Member

 • 

4 Messages

2 m ago

i still can't find solution for my issue about my handset is there any other way i can directly have my unlock codes

Constructive

Employee

 • 

25.4K Messages

2 m ago

No

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