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R

New Member

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6 Messages

Saturday, September 19th, 2020 2:58 AM

Orders status shows Delivered, but I haven't received it. Order# 23-799612336427828

Hello support team, 

 

Please help me with my order, I see on the "Check order status" page that my order was delivered on 9/14, but I haven't received anything yet. Order # 23-799612336427828

 

Thank you.

 

Rachel

 

Former Employee

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32.9K Messages

4 years ago

Maybe it was stolen off your porch? 

New Member

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6 Messages

4 years ago

NO. I live in an apartment, where there is a front desk, and staff in the leasing office handle those packages daily. And I did receive another package with sim card in it. I ordered two sim cards. Both of them shows delivered the same day. But I only received one. 

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