Get Unlimited Talk, Text, & Data for $40/mo. when you sign up for AutoPay. Plus, Mexico & Canada included!
csorum37's profile

New Member

 • 

3 Messages

Wednesday, August 17th, 2022 7:47 PM

Need to unlock att prepaid w/qlink sim card

My friend bought a Att prepaid phone (and wants to put her qlink sim card (free government program) in phone but the phone says it needs to be unlocked first. Then need network unlocked. Need help please. Have called over 10 times and can't get this unlocked. 

ACE - Expert

 • 

64.7K Messages

2 years ago

@Ccumpton1 Presuming you are talking about a prepaid phone, the requirement is for that specific device to have 6 months of continuous prepaid usage. 

Former Employee

 • 

32.9K Messages

1 year ago

@DawnDuncan  Correct prepaid phones need to have 6 months continuous service before eligible for unlock. 

ACE - Professor

 • 

3K Messages

1 year ago

@DawnDuncan AT&T sells prepaid phones at a discount and the 6 month prepaid service is a way to recover the price of the phone. 

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.