My account is disconnected

if its been over 3 months without a balance then you will need to start with a new sim card new number and new account, once closed numbers and accounts cannot be recovered

what if i was on autopay, had an issue with my card i had uploaded and it disconnected my service after 2 days. i upload a new card and paid what i owed in full and i still have no service. i keep calling customer service and it keeps running me around in circles. i want to know why i still do not have any service????

tpw your issue has nothing to do with what the post is about ,i suggest you start your own thread and explain your issue

well if you would get you act together i wouldn't have this issue and be wasting my time on this stupid website.

 this is a customer populated forum not At&t we’re all customers here you won’t get any response from At&t. Because they don’t read the forums

@lizdance40  another Sunday post 

@tpw 

” what if i was on autopay, had an issue with my card i had uploaded and it disconnected my service after 2 days. i upload a new card and paid what i owed in full and i still have no service. i keep calling customer service and it keeps running me around in circles. i want to know why i still do not have any service????”

 You aren’t getting the auto pay discount because you paid manually.  Add the remaining funds to cover and power cycle your phone.