New Member
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2 Messages
Monthly pay was charged twice
Before the expire date I changed the plan and paid the new price for the new plan, however, the monthly payment was charged.
New Member
•
2 Messages
Before the expire date I changed the plan and paid the new price for the new plan, however, the monthly payment was charged.
sandblaster
ACE - Expert
•
64.7K Messages
3 years ago
Are you on autopay? If so, the autopay transaction for the renewal was probably already in progress when you changed plans. That second payment should be a balance on your account that will get used next month when you renew.
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Intheparkij
New Member
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2 Messages
3 years ago
Are there any method to cancel the first payment?
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sandblaster
ACE - Expert
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64.7K Messages
3 years ago
No.
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