Keeping prepaid account funds when changing plans

Can the cost for the new plans be drawn from the $ in the account at changeover?

Yes.

Will the remainder of my funds stay in my account until I use it (not an automatic loss such as canceling my account would create)?

Yes, it stays in your account until used or until it expires, so pay attention to the expiration date. I believe the order in which you change plans is important. I believe you should change member lines first and change the plan on multiline account owner’s line last.

Hello aritchey, we're here to help with the changing of your prepaid account funds to a new plan.

As the ACE @sandblaster mentioned, yes the cost for the new plans can be drawn from the balance in the account at changeover. It stays in your account until used or until it expires.

You should change member lines first and change the plan on the multiline account owner’s line last. We recommend you wait until the last day before the plan renews to make any plan changes to avoid losing services associated with your current plan.

Let us know if this helps, and thank you for reaching out to the AT&T Community Forums.

Jeff, AT&T Community Specialist 

@sandblaster ?

sandblaster, thanks for the fast reply and for the tip. I  would have changed mine first then the others.