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2 Messages

Wed, Jul 15, 2020 1:08 AM

I've bought two cards

I've bought to cards. A 65$ and a 10$ followed instructions and in keeps saying invalid HHMI or something like that. What the heck does this mean?! I don't have anymore money to spend and I should be able to to have a working phone number by now! This is ridiculous!

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Brand User
ATTHelp

Community Support

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127.2K Messages

21 days ago

Greetings @Theriverwolves27!

 

We'd like to know what's happening with your prepaid cards!

  • Are the $65/$10 cards virtual prepaid minutes, AT&T prepaid cards, gift cards etc?
  • Where the cards purchased from an AT&T store, 3rd-party retailer, or online?
  • What instructions did you follow in which lead to invalid error. 

Provide us more specific details to proceed further. 

 

We're always ready to lend a helping hand!

 

Dwight, AT&T Community Specialist 

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