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New Member

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1 Message

Sun, Apr 5, 2020 2:31 AM

I'm a prepaid customer and no service.

I have recently switched phones. I'm a prepaid customer. So I put my Sim in my new phone. No problems. A week later, i
ATTHelp

Community Support

 • 

180.2K Messages

2 y ago

Greetings @stephenleespain,

 

We'd love to help you out with your issue. But, we'd need to get some clarification on what's going on.

  • What seems to be the issue you're having with your mobile device? 
  • What is the make and model on the device you have? 
  • What current plan are you on as of now? 

Jacob, AT&T Community Specialist

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