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cyrhtz's profile

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Tuesday, May 15th, 2018 10:01 PM

I was charged twice after I changed my plan

I joined my friend's multiline service last month and today she renewed the plan by paying totally $110  for both of us. Right now,  I was charged $30 again through my own card Autopay!

 

I cannot find any support for this problem. There is no online chatting option for prepaid plan and the phone number provided was answered by a robot which only asks you to change plans or add more data!

 

I feel confused...

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