New Member
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4 Messages
I want to transfer my number to att，And order a 12-month plan for prepaid
I want to transfer my number to att，And order a 12-month plan for prepaid，But too stupid，I asked what should I do in the online customer service, and the online customer service told me to call or go to the store.I went to the att store and said I want to order a prepaid 12-month plan, the store customer service said that he can’t help me, I need to call 8009019878,I call this number when I come home, and the number voice says your number is wrong.This is the service of att？
Constructive
Former Employee
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32.9K Messages
3 years ago
i think that offer is online order only offer, prepaid is a self service self managed service @sandblaster your thoughts?
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sandblaster
ACE - Expert
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64.7K Messages
3 years ago
That is correct. The 12 month prepaid plan is online only. You don’t call or go to a store.
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bbbbbaymax
New Member
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4 Messages
3 years ago
But my current phone number cannot be recharged in the original company, nor can it be transferred to att
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