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CALLSMADE's profile

Contributor

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2 Messages

Tue, Mar 10, 2015 1:05 AM

I NEED A REPORT OF AN IMPORTANT CALL MADE!

On April 14th 2014 I made a call with my prepaid phone. I haven´t recharged that phone for months so it has been desactivated. I need a report saying I made that specific call that day to an specific number but I have been it is impossible because the number has been desactivated. Please, help me. The medical insurance is denying me the coverage because they say I didn´t make that call but I did.

Community Support

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15.2K Messages

8 y مضت

Hi there @CALLSMADE

 

I’m sorry to hear what is happening regarding your medical insurance.

 

I’d recommend contacting our GoPhone department at 800-901-9878 where we can attempt to locate your past account and do our best to provide the requested information.

 

Thanks,

Charise

Contributor

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2 Messages

8 y مضت

Hello Charise, thank you very much for your answer but they told me they can´t provide me with any report as the prepaid number is inactive due to I haven´t charged it for months. 

Thanks again for trying

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