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talebalmuntaser's profile

3 Messages

Tuesday, April 9th, 2024 7:51 AM

I lost my number and want to get it back

I lost my number and want to get it back

ACE - Sage

 • 

117.6K Messages

1 month ago

If you stopped paying and your account was closed and number lost, you cannot get it back. 

Phone numbers that go into the pool are recycled but cannot be requested. They are randomly offered and assigned 

3 Messages

1 month ago

I have not stopped paying, but is there a way I can recover my number?

ACE - Sage

 • 

117.6K Messages

1 month ago

Please explain how you lost a number that you're still paying for?   

Community Support

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232.1K Messages

1 month ago

Hello @talebalmuntaser

 

We hear you, and let's get the help you need. 

 

If your number is suspended, you can always restore by following the steps below: 

  1.  Go to att.com/suspend.
  2.  Select Reactivate next to the suspended device. 
  3.  Follow the prompts to reactivate it.

Typically you can resume your service and retain your number, if it was done voluntarily, within 59 days from the date of cancellation. Numbers usually recycle after 60 days. Please contact us to get started with your request.
 

Hope this helps! Feel free to contact us if you have any further questions. 

 

Thank you for contacting AT&T Community Forums,
Gary, AT&T Community Specialist.

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