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xbshjch99's profile

Contributor

 • 

2 Messages

Mon, Nov 3, 2014 8:53 PM

I have a question

hello,sir. I have a question. I  got my phone card (my Plan 10¢ / Minute)and payed 20 dollars at Coralville at the beginning of Octomber . yestertoday I couldn't received  my friend phone and  message. I login in  At&T and find my Account History was only 3.5 dollars. but my current balance  

$0.00(Expired on Oct 28, 2014).I only surf the internet in lab and my house where have wireless of their own.  I don't know why? 

 

best wishs

 

my e-mail: [edited for privacy – please do not post personal information]

ATTDmitriyCM

Community Manager

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10.2K Messages

8 y مضت

 

Hello @xbshjch99 

 

If you paid $20 (likely in two $10 refills), then the expiration date was only extended by 30 days. Is it possible that the refill was actually done at the very end of September? Do you still have a receipt where you can check that?

 

Next step up is a $25 refill and that one has an expiration date of 90 days, may be a better option for you.

 

Please let me know if you have any other questions.

 

Thank you,

Dmitriy

Contributor

 • 

2 Messages

8 y مضت

hello, Dmitriy

 

Thank you for your reply. I know what's the problem . I will accept you kind advice.

 

best wish

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