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marvou1991's profile

New Member


1 Message

Saturday, August 6th, 2016 2:02 AM

I have a big problem

I brought a 30 dollars card to refill my phone This morning and now it Is written no service. I cannot call or text

Community Support


15.2K Messages

7 years ago

Hi @marvou1991!


Welcome to the AT&T Community Forums! I see you up there in the Northeastern part of the US….Maine! I want to go up there and eat a whole bunch of Lobster!


I am sorry to hear that you are having an issue with your GoPhone. The first thing to try is rebooting the device. After you had minutes, you have to re-register with the network for it to sync with the phone. If that doesn’t work, go back to and make sure that your refill actually went through.


Hope this helps! Thank you for joining the AT&T Community Forums!


Kevin, AT&T Community Specialist

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