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loudandlow's profile

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1 Message

Wednesday, May 18th, 2016 8:44 AM

I have $25 in my GoPhone account, got a $25 dollar card for my $45 dollar bill, and it won't work...

Why can't I add a 25 dollar gophone card to my account? I have a 45 dollar plan, but already had 25 in my account. Can I only purchase 45 dollar cards even if I have enough to pay for my bill with my 25 in my account and new 25 dollar card? This is bull if so, and I'm going to switch plans due to this. Hopefully I'm just missing something... When I try to add the card, wether on the internet or the phone, it says that there was a problem with this pin number, though I just bought it. What is goign on??Cat Mad

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2 Messages

7 years ago

Go Phone website is constantly "experiencing issues" as it claims. More likely than not, it's their systems not being able to process transactions at the current time. Happens to me all the time, can't get ahold of a single customer support rep at these hours either. Regardless of whether or not, its a multi-billion dollar company. Sad times...

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