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K

New Member

 • 

1 Message

Thu, Aug 13, 2020 3:05 AM

How to activate phone with pre-paid card, no phone number yet

I have a new flip phone and want to activate it.  I also already have a pre-paid card.  All the options want me to pay for a plan, and don't give the option to put in the numbers on the prepaid card.  The prepaid card wants the phone number, but the phone isn't yet activated, so I don't have one.  How do I get out of this catch-22?

 

The directions on the phone said to put in *activation code*zip code*21# - I get 'Generic error'

It says to call 877-426-0525 - I called, entered ICCID and IMEI, and was given only options to buy a plan

The prepaid card says to call 800-352-4071 - I called, and the first thing I need is a phone number.

I tried att.com/myprepaid and tried to activate - the only options are to buy a plan

 

So, how to you activate a new phone when you've already bought the minutes for it, but don't yet have a phone number for it?

Constructive

Employee

 • 

28.7K Messages

2年前

You have to have a plan. The card is just a refill

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