How do I stop prepaid?
I want to stop the prepaid, and I want to hold the payment.
When I left U.S., all of the AT&T stores closed because of COVID 19.
I will go back to U.S. at August, so I want to hold the payment during the August.
I knew how to hold the payment online or by using an application.
However, I forgot my username, password, and the email address that I used.
When I tried to find the username and password, I need to receive an email or a message from AT&T.
However, I don't remember what email I used. Moreover, I am not in the U.S. now, so I cannot receive a message.
Also, I cannot access the sign in page and find password page because I am not U.S.
How should I do to hold the prepaid?
When I post this forums, the username is not connect with my phone.