Ask a question
Mon, Oct 22, 2012 3:59 AM
I need PUK code for gophone. My brand new phone is locked up and I can't get in Help,!!!!
Former Community Manager
8 years ago
GoPhone accounts will not be able to retrieve the PUK online from myAT&T.
You will need to contact Customer Service by dialing 611 from your wireless phone or 1-800-901-9878 (Pay As You Go) or 1-866-499-7888 (Pick Your Plan) from a landline phone.
Here's a link to the article with this information: http://www.att.com/esupport/article.jsp?sid=KB92584
I am sorry that you are in such dire circumstances. Do you have access to another phone that you can use? Perhaps a friend or relative will allow you to use their phone for a few minutes.
You are welcome to send private message to ATTCustomerCare with your name, email address, phone number and the best time to contact you. They will request a number to contact you but if you do not have one, please let them know. To send a private message, you can either click on the link in this message or click on the little blue envelope in the upper right hand corner, click "compose new message" and type ATTCustomerCare in the "Send To" field.
I see that you send your first private message to ATTCustomerCare at about 8PM last night.
Please give them some time to respond. It is not necessary to send multiple messages. They will help.
:cathappy: Remember that Wild Banchi... 1993-2010 :cathappy:
7 years ago
It isa. Weekend and i dont have a car or anything. I need my phone's sim card unlocked andc coustomer serviceisc is closwd but i need a puk code. HElP ME!!!!
I feel the same way. I just think its rediculous that a phone payment is as much as a car note they are out of their minds. But I have to keep At&t because my father doesnt even know how to text and I can at least not run up all of his minutes. Its just obsurd the way the are treating the economically smarter customersIII
5 years ago
4 years ago
how are we supposed to CALL YOU WHEN YOU WONT LET US CALL ANYONE BECAUSE OUR SIM IS LOCKED! What KIND OF LOGIC IS THAT?? It's so conveinent fyi to walk around the neighborhood asking to use someones phone isnt it? Imagine doing that for a second . THIS IS STUPID why can't we get this stupid PUK CODE on the website
I own another one but it is on Cricket Wireless. Will that work?
How can we improve?
No tags available