Get Unlimited Talk, Text, & Data for $40/mo. when you sign up for AutoPay. Plus, Mexico & Canada included!
LEKEISHA HUGHES's profile

New Member

 • 

1 Message

Thursday, September 22nd, 2022 8:19 PM

HOW CAN I GET MY 4 DIGIT PIN IF I HAVE LOST MY PHONE

LOST MY PHONE AND I NEED MY 4 DIGIT PIN TO LOGIN TO MY PREPAID ACCOUNT

Accepted Solution

Official Solution

ACE - Sage

 • 

117.1K Messages

2 years ago

You can't.  You would have to go to an AT&T store and replace your sim card, and purchase a new phone. Bring ID, and the method you have been using to refill your Prepaid Plan as proof of ownership

1 Message

2 months ago

I spoke to someone at art and she asked me a security question but I don't remember how or which button I used to get a live person on the phone

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.