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Kyleman10's profile



1 Message

Tuesday, July 28th, 2015 6:54 PM

Help my gophone won't work?

I was on the 45 monthly plan and it renews on the 3rd. And I was on the gophone site looking at rate plans and I hit the back button and it changed me to the 60 dollar plan and then I changed if back and now it says I have to pay 45 dollars to activate my my service. But I already payed 45 on the 3rd. And I don't have money until the 3rd. So can someone  please help me get my service back for free.

Community Support


15.2K Messages

9 years ago

Hi @Kyleman10


I’m sorry to hear that you were accidentally charged for a plan change made in error. I’d be happy to look into this for you and see what we can do! Can you please send me a private message by Clicking Here and include the following information?


  • Full name
  • Cell number
  • Best time to reach you




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