help - auto-refill of data
I am a new user w/ATT [been with Verison for the last 8yrs] signed up for an initial $25 data pkg - I used little so I signed up for $5 auto refill - thinking it would maintain my balance + add the 200mb --- something cancelled my data pkg on the renual date???? the 1040000kb balance is gone!!! --- I didn't even look at it today [26th] until it notified me - what happened --- the auto-renual message said if I signed up it would carry over my balance
imo - ATT is failing in a big way re communicating and carrying out their packages.
I will try to call but have NEVER been able to get through to someone..........
Automatic Feature Package Renewal History