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I

New Member

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1 Message

Tue, Mar 24, 2020 8:23 PM

Have phone, Have Plan, need smaller SIM card. Site is stupid

What I need is a Nano SIM card for my new phone while my old phone (that's literally falling apart) has a larger SIM. How am I supposed to simply buy a SIM online when your site stubbornly forces the free SIM promo that requires a new plan/device to be purchased? I'm not settign up a new plan, nor am I willing to pay $80 for just a new SIM when my existing plan renewed literally 2 days ago.

You closed all the physical stores near me, so that's not an option (otherwise I would have already done so). Live Chat on the Contact Us page is swamped at all hours of the day. Between getting stuck for 6 hours on hold then having to go to work through the rest of your operating hours I cant talk to anyone over the phone.

I LITERALLY JUST NEED AN AT&T PREPAID SIM CARD KIT. I WILL PAY THE $4.99. WHY DO YOU HAVE TO MAKE THIS IMPOSSIBLE?

Accepted Solution

Official Solution

ACE - Sage

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98.7K Messages

2年前

Pass on AT&T site (agree, just try to buy a phone without buying a plan. Equally dopey)
You can purchase an AT&T nano SIM card on Amazon and have it shipped to you. I also understand and get one from eBay but Amazon is probably quicker
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