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mijiada579's profile



2 Messages

Wed, Jun 24, 2015 8:36 PM

Gophone Refill is Succeed but the account balance is still 0

I have refilled my Gophone by the credit card. It has been successful refilled as my credit card has been charged with the refill. However, my Gophone account balance is still showing as 0.

My phone number is 215-353-3623


Community Manager


9.9K Messages

7 y ago

Hi @mijiada579


Is your phone working? In most cases, if you have a monthly GoPhone plan, when you refill your account it gets charges the amount of your plan and while it may show your balance at 0, your plan should be activated for 30 days.


Please let me know if you have any questions.


Thank you,


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