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ksyvan's profile

Contributor

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1 Message

Monday, July 13th, 2015 12:53 PM

GoPhone Plan Expiration Explanation

I am using a Gophone with 10cents/min. What does the expiration date mean in this case?

What would be the minimum balance to keep the number I am using? Any restrictions with the minimum balance? 

Accepted Solution

Official Solution

Community Support

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15.2K Messages

9 years ago

Hi @ksyvan

 

I understand you’d like to know more about your plan’s expiration date. I can help with that! Your expiration date will depend on the last refill applied to your account. For example:

 

  • Refill value $10 to $24 - expires after 30 days
  • Refill value $25 to $99 - expires after 90 days
  • Refill value $100 - expires after 365 days

 

In order to prevent expiration of your account, please ensure you apply a refill within 60 days of the balance expiration. This will make sure you don’t lose your current number!

 

I hope this helps!

Charise

Tutor

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4 Messages

9 years ago

If I have just added $25 which expires in 90 days, and then I add $10, will the new expiration be 120 days out, or not?

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