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Apickens61's profile



1 Message

Thursday, February 22nd, 2018 11:47 PM

Go phone card

I bought a $25 card for my prepaid phone only to find out I had to have a $35 card or higher to activate service on phone. How can I add this card plus pay the difference to get my phone activated

Accepted Solution

Official Solution

Community Support


232.9K Messages

6 years ago

Hello @Apickens61,


Thank you for reaching out to us! I’m happy to answer your prepaid questions. We will get you all set in no time!   


If you do not currently have a number with AT&T and are trying to activate a new phone, you can follow the Activate Your Device page. The prompts on the page will walk you through activating your service! If further payment is required after activating the $25 card, it can be done from your AT&T PREPAID login.


If you have any problems or are unable to activate your service, feel free to reach back out to me and let me know!


In the meantime, I hope you have a fantastic week.


RiAnn, AT&T Community Specialist

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