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Apickens61's profile

Contributor

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1 Message

Thursday, February 22nd, 2018 11:47 PM

Go phone card

I bought a $25 card for my prepaid phone only to find out I had to have a $35 card or higher to activate service on phone. How can I add this card plus pay the difference to get my phone activated

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Official Solution

Community Support

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232.9K Messages

6 years ago

Hello @Apickens61,

 

Thank you for reaching out to us! I’m happy to answer your prepaid questions. We will get you all set in no time!   

 

If you do not currently have a number with AT&T and are trying to activate a new phone, you can follow the Activate Your Device page. The prompts on the page will walk you through activating your service! If further payment is required after activating the $25 card, it can be done from your AT&T PREPAID login.

 

If you have any problems or are unable to activate your service, feel free to reach back out to me and let me know!

 

In the meantime, I hope you have a fantastic week.

 

RiAnn, AT&T Community Specialist

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