New Member
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Getting a message that says I have no data availible, but I already purchased pre-paid data.
I purchased a Netgear LB1120 modem and a pre-paid AT&T SIM card. I have already purchased the 8gb plan. I have logged in to verify that I have data. When I try to go to the wifi I get a message from AT&T saying "It looks like you want to use data but have none available. You may need to add a data package or change to a plan that supports data for your device."
I have already checked my plan, I should have data. I've tried restarting it and nothing seems to work. Help.
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mobilemax
Employee
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797 Messages
4 years ago
Hello,
It appears that’s the issue - the 8gb is a phone plan and not compatible with the hotspot. You would want to reference a data connect prepaid plan to work with a mifi device like the Netgear you are describing. See “DataConnect Pass offers prepaid data plans for use while traveling, vacationing, or on the go. Purchase via att.com/buyasession
For iPads, purchase via att.com/ipadlanding”
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