Double/triple charged for text messages
On AT&T Prepaid; purchase text message package.
Have been suspicious of overcharging for texts. Before last re-up, cleared phone of all messages.
Lo and behold! AT&T's records, in my account history, show a use of 25 more messages than actual.
A quick look at the account history for this period reveals numerous instances of double/triple charged messages (two, or three, messages - all incoming - at the exact same time). Sometimes do send/receive messages longer than 160 characters; and have accounted for these, in determining a discrepancy.
Call to AT&T customer service was wildly unsuccessful, exasperating and anger-inducing.
Am being blatantly overcharged for unreceived service. Can't believe I'm the only one experiencing this issue. And, am eerily reminded of AT&T's previous over-billing shenanigans.