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taylor221b's profile

Tutor

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4 Messages

Sunday, July 15th, 2018 9:34 PM

Device unlocking

I am trying to unlock an iPhone SE that was on the AT&T prepaid plan (GO Phone) and every time I put in a request, the email says that it can't be unlocked because of fraud?? No one could explain this to me and I just want some answers??

ACE - Expert

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16.5K Messages

6 years ago


@taylor221b wrote:

I am trying to unlock an iPhone SE that was on the AT&T prepaid plan (GO Phone) and every time I put in a request, the email says that it can't be unlocked because of fraud?? No one could explain this to me and I just want some answers??


If you purchased a prepaid iPhone SE from AT&T or a brand name store, you can't unlock it until you USE it for SIX months on prepaid.

 

The email literally says "fraud" in it?

Can you post a snapshot without your acct/phone number, please?

 

 

Tutor

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4 Messages

6 years ago

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Tutor

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4 Messages

6 years ago

The phone was purchased on May 3rd of last year and she got a new phone around Thanksgiving, which made it around six months and two weeks so it was used for six consecutive months.

ACE - Expert

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16.5K Messages

6 years ago


@taylor221b wrote:

The phone was purchased on May 3rd of last year and she got a new phone around Thanksgiving, which made it around six months and two weeks so it was used for six consecutive months.


Used on PREpaid or POSTpaid?

 

 

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