Complaint - Trail Camera Pre-Paid
I have a pre-paid sim card in a remotely mounted trail camera. This is NOT new technology. I am sure I am not the only customer with this issue. I cannot get any tech support at all because they want a pin number. They want me to put the sim card in a phone to receive a pin number. No matter how many times I tell tech support. It is REMOTE TRAIL CAMERA ~!!!!! In the woods, away from the public, only accessible on foot!!!!
I have crap to zero service from AT&T network. “supposedly” there is 5G in the area, but I barely get 1 bar on my I-phone in the area. One day I can remote view the camera, the next five days I cannot. It is getting worse by the day. AT&T don’t care about the customer because I only get the run around. AT&T just lost a 20-year customer because of it.
AT&T senior management PLEASE CONTACT ME !!!!
Somebody that can actually help me and not some low level intern.
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