Contributor
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1 Message
Changed my GoPhone Plan and data stopped working - Galaxy S3 mini
I changed my plan this weekend from the 25$ basic plan to the 45$ plan and the data is no longer working. Tried calling ATT and all the helping tools here, anyone has an idea of what can be the issue?
The H and 3G symbol is showing in the top but nothing works. My phone is a Galaxy S3 mini
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Guru
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450 Messages
9 years ago
Hi @lauraaot
The Galaxy SIII Mini is a smartphone and requires to have one of our Smartphone data plans in order for the device to work with data. The $25 Monthly Plan does not include data for any device. The $45 monthly plan includes data for basic phones only, not a smartphone such as the Galaxy SIII Mini.
Your options to get data would be to go onto the $40 Monthly Plan which includes:
Or the $60 Monthly Plan which includes:
You can learn more about our GoPhone options by clicking Here
Hope this helps!
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