New Member
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1 Message
Change plans
I changed plans two days before my expiration date. I was still charged for the old plan plus the new one. How do I get a refund?
New Member
•
1 Message
I changed plans two days before my expiration date. I was still charged for the old plan plus the new one. How do I get a refund?
sandblaster
ACE - Expert
•
64.7K Messages
3 years ago
You likely don’t but the only way to get a refund is to call. Presuming you are on autopay, the autopay transaction was probably already in progress when you changed plans and that payment should be a balance on your account. If so, that balance will get used next month to renew.
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