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D

New Member

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2 Messages

Monday, October 10th, 2022 2:55 AM

change plans while being on the 12 month plan

Hello,

If I'm 6 months into my 12 month plan, can I change to a month to month plan and have the rest of the 12 month plan prorated?

Accepted Solution

Official Solution

ACE - Expert

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13.1K Messages

2 years ago

Usually, on prepaid, when you change plans, the original plan is cancelled and you need to pay for your new plan.

ACE - Expert

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64.7K Messages

2 years ago

There is no prorating on prepaid. If you change your plan, your old plan will terminate and you will lose the remaining months. 

ACE - Sage

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117.1K Messages

2 years ago

Prepaid does not prorate or transfer or refund.  

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