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New Member


1 Message

Wed, Jul 15, 2020 3:51 AM

Change my number on a prepaid acct

I need my number changed on my prepaid acct. I am getting harassing phone calls, but my plan doesn't renew until 2 weeks. Please help me



ACE - Expert


40.1K Messages

21 days ago

You need to call to change a prepaid number.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Brand User

Community Support


127.2K Messages

20 days ago

Allow us to provide you a helping hand @Mcguffey75!


Please know that a $15 number change fee will be charged on the credit card/ bank account that is saved on file. We recommend you writing down any important voice messages that are tied to your old number before switching to a new number. 


You can review our Changing your Prepaid Number article that will provide more information and details. 


If you wish to proceed with the number switch, please contact our Prepaid Customer Support Team at: 800.901.9878 or dial 611 from your AT&T cellphone. 


We hope this helps, and thanks for reaching out to the community!


Dwight, AT&T Community Specialist 

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