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thundermouse's profile

Voyager

 • 

2 Messages

Sun, Feb 21, 2016 11:27 PM

Can't get OTA update for my LG G Flex 2

Hello,

 

I can't update my LG G Flex 2 from 5.0.1 to 5.1.1 via OTA. I've been checking for updates several days but it always says software update not available. Is it possible to manually push an update to my device? Tried to call ATT support several times but they didn't help me.

ACE - Sage

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90.6K Messages

6 y ago

Are you using ATT service?  

Did you put in a ticket about the update?

 

 

Voyager

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2 Messages

6 y ago

Sure, I'm on GoPhone plan. Have tried to call ATT support twice but both times ended with nothing. They go with standard procedures such as "go to Update Software, press Update. It said latest version? Ok, then it's the latest version and we can do nothing". Second time I've asked to switch to advance support, the person replied - "ok" and has dropped the call.

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