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isakel
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The 5th element!

Tutor

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15 Messages

Thursday, December 1st, 2022 5:55 AM

Can't enter voicemail password on flip phone

It seems that voicemail now requires your password to start with an uppercase letter, include a lowercase letter, then some numbers. However... my flip phone does not let me enter letters and numbers for a password. For example, on a flip phone the number 2 is also the letters a, b & c. So how do I access my voice mail?????

And why is AT&T charging me $.35 to check my voicemail which I cannot access?

ACE - Sage

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104.3K Messages

2 months ago

There are no letters in a voicemail password. Your prepaid password is 7 to 15 digits.  If you have forgotten the password you set up, you can reset it.

https://www.att.com/support/article/wireless/KM1008971/

Yes, AT&T charges to access your voicemail when you are on a pay per minute plan.

If you are using your phone actively quite a bit, you might want to consider switching to Consumer cellulars $15 talk only plan or switching to a regular monthly plan that includes talk and text. AT&T grandfathered the pay per use plans in January

isakel

Tutor

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15 Messages

2 months ago

That doesn't seem to be true. When I create a password using 7 to 15 digits, here's the error message:

Online password must be at least 6 characters, begin with a capital letter and contain one each of the following: lower case letter and a number. May include hyphens (-) & underscores (_). Repeated, sequential or special characters are not allowed.

Online Password is used online and the myAT&T app. 

So I can't access my voicemail?


isakel

Tutor

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15 Messages

2 months ago

Solution: Online chat w/AT&T support. They reset something at their end and I was able to start the set up process for my phone over again without losing the old contacts & voicemail.

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