AT&T Community Forums

Cancel my prepaid plan being in another country

I moved to Argentina and I want to cancel my prepaid plan.

When I try to do this using myAT&T the webpage told me that I needed to reset my password. The problem is that is sending an SMS with my password to my cellphone number and I can't access it from here.

How can I cancel my service?

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Constructive

Former Employee

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32.9K Messages

4 years ago

accounts are blocked from outside the us you need to cancel the credit card associated with the account

2

M

mellijoaco

New Member

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2 Messages

Thanks!
Do you know if I can do the same 'turning off' the card without cancelling?

Like

4 years ago

0

Constructive

Former Employee

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32.9K Messages

the only way to stop autopay is to stop before you leave or cancel the card and have a new one issued

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4 years ago

mellijoaco

Cancel my prepaid plan being in another country

Constructive

mellijoaco

Constructive

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