Online only offer – Get unlimited data for $25/mo. and 10GB hotspot data when you pay in advance for a year of AT&T Prepaid® Unlimited.
M

New Member

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2 Messages

Thursday, May 28th, 2020 11:04 PM

Cancel my prepaid plan being in another country

I moved to Argentina and I want to cancel my prepaid plan.

When I try to do this using myAT&T the webpage told me that I needed to reset my password. The problem is that is sending an SMS with my password to my cellphone number and I can't access it from here.

How can I cancel my service?

Accepted Solution

Official Solution

Former Employee

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32.9K Messages

4 years ago

accounts are blocked from outside the us you need to cancel the credit card associated with the account

New Member

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2 Messages

Thanks!
Do you know if I can do the same 'turning off' the card without cancelling?

Former Employee

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32.9K Messages

the only way to stop autopay is to stop before you leave or cancel the card and have a new one issued

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