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Sat, Oct 20, 2018 5:28 PM

Can I get a refund of an AT&T Prepaid Phone Card?

I bought a AT&T phone + prepaid phone card. The phone did not work (after visiting an AT&T Store + Best Buy where I bought the phone to try to fix).  I returned the phone for a refund at Best Buy but they could not refund the $25 prepaid phone card, which is, of course, useless.  Can I get a refund of my $25?


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ACE - Expert


37.9K Messages

2 years ago

Probably not but definitely not here. This forum is not customer support. 

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