Auto Payment Taking Out Different Amount Than Bill Total?
I have a prepaid account and am currently on the $45 monthly plan. I am also signed up for Autopay to receive the $5 discount.
This is my first month on Autopay and I noticed that instead of the $40.00 that my account screen was showing as due (which is what I would expect), my card was charged $42.26. Because there's no statement or paper bill provided, I cannot tell what the extra $2.26 is for. I don't have any outstanding charges or penalties, etc. on my account. When I log in to my account and check my payment history, it just shows that I've paid $40, instead of the $42.26 I was actually charged.
Anyone have an idea of what's going on? (In case it matters, I'm in the U.S. - California to be specific.)