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Kathymc712's profile

Tutor

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4 Messages

Tuesday, August 1st, 2017 11:09 PM

AT&T Prepaid upgrade

I am a current AT&T Gophone Prepaid customer. I want to upgrade my phone to another Prepaid Gophone that I will purchase from the AT&T website. What do I need to do to change phones and keep my current phone number?

Thanks!

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

6 years ago

Move the SIM card from your current phone to the new phone. If the new phone takes a different size SIM card, you will need a new one.

Tutor

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4 Messages

6 years ago

Thank you!

Contributor

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2 Messages

6 years ago

Does this method work if you upgrade to a phone that's unlocked using your already activated gophone sim card?

ACE - Sage

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113.5K Messages

6 years ago

@Chungfamily777   Yes.  As long as the phone is compatible with ATT

 

Contributor

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2 Messages

6 years ago

Thanks very much.

Tutor

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4 Messages

6 years ago

It should. Just use your current SIM card in your current phone and put it in the new phone. If the new phone takes a different size SIM card go to your local AT&T store and they will help you get the correct size and get it set up with your current Gophone number and account balances. 

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