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alinahntony's profile

New Member

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2 Messages

Wed, Aug 3, 2022 1:59 PM

At&t prepaid turbo hotspot 2 activation

Hello I recently purchased a AT&t prepaid turbo hotspot 2 at a local Walmart, however I'm having a hard time activating it I also purchase an AT&t prepaid $55 no annual contract card that has a PIN number the lady told me that they go together however I'm starting to think she gave me the wrong thing because it asks me for a phone number and I don't have service with AT&t and I asked her if I needed to have AT&t as my phone service provider in order to use this and she said no so I'm wondering if I do need to have service with AT&t in order to use it or to activate it I mean or if I can still activate it without having AT&t as my own service I would love to hear back because I'm getting really irritated thank you.

Accepted Solution

Official Solution

ATTHelp

Community Support

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200.5K Messages

2分前

We are here to help you activate your new Turbo Hotspot 2, @alinahntony.

 

We understand how frustrating it can be trying to activate a new device. No worries, we are here to help you get your Turbo Hotspot 2 up and running.

 

When it comes to activating your mobile hotspot, you will need an eligible hotspot plan for your device. It's best to complete this process at your local AT&T Store, so you can also get the SIM card for the Turbo Hotspot 2. If you already have the SIM card for your Turbo Hotspot 2, then you can complete your activation by entering your SIM/ICCID and IMEI number, then follow the prompts. 

 

To use your AT&T PREPAID mobile hotspot to connect other Wi-Fi capable devices to the internet:

 

Turn on your Turbo Hotspot 2 device:
  1. Press and hold the power button for two seconds on the Wi-Fi-capable device you want to connect and then open your Wi-Fi / network connection manager.
  2. Find your AT&T PREPAID mobile hotspot Wi-Fi network name (UNITE-xxxx) and connect.
  3. Enter your AT&T PREPAID mobile hotspot Wi-Fi password. It's displayed on the screen of your mobile hotspot.
  4. Launch your internet browser.

We hope this helps! Thank you for reaching out to AT&T Community Forums. Feel free to reach back out with any other questions you may have.

 

Clarissa, AT&T Community Specialist 

New Member

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3 Messages

1分前

I am also having trouble.  It told me to create a password and when I tried to log in it said password was incorrect and locked my account.  Now I can’t add a data card.  Did I really just waste $110?

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