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Susanlong827's profile

Contributor

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3 Messages

Tuesday, October 2nd, 2018 2:59 PM

At&t, Directv scam autopay, scam paperless billing

AT&T, Directv, UNETHICAL, steal money from personal bank accounts. NEVER agreed to autopay. NEVER agreed to paperless billing. Requested email, letter, something in writing stating AT&T de-enroll from autopay. NEVER agreed to autopay and this is what AT&T sends:

We want to make sure you're you Hello, Looks like you recently enrolled in paperless billing or changed the email for your account ending in 1846. We're serious about your security, so we won't email account info until we're sure you're the one who requested the update. 
Just let us know it was you by verifying your email. It only takes a second!

Master

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3.2K Messages

5 years ago

There is no scam. You can cancel autopay and paperless billing any time you want on the MyATT app or att.com. That would also let you verify if someone else canceled autopay for you, and (if not) turn it off yourself. https://www.att.com/esupport/article.html#!/wireless/KM1041313

ACE - Professor

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2.9K Messages

5 years ago

@Susanlong827  You do know there is a monthly $10.00 discount for autopay and paperless billing. 

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