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davchana's profile

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Wednesday, May 11th, 2022 2:56 AM

ATT charged me 4 times in 2 days, how can I get the 3 extra payments refund?

I got charged $40 on May 8, then $40 on May 9, $38 on May 10 & again $40 on May 10. Only one prepaid line, same card, all VESTA PREPAID. How can I get the $120 back? Or even as a credit for future 3 months?

Accepted Solution

Official Solution

ACE - Sage

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104.3K Messages

9 months ago

Are they all credited on your prepaid balance? 

Yes?  Then it will be used for future refills, but that's not normal, you should call AT&T. 

No? 

Then someone is using your card number.  That's fraud.  You will have to dispute charges directly with your bank. You will also not be able to use this method of payment for AT&T again. Open yourself a PayPal account, secure it with two-step authorization, use PayPal for your refills.

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