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Svea's profile

2 Messages

Monday, November 20th, 2023 6:01 PM

AT & T Prepaid Card - Holidays in New York - German

Hey, 

I travel to New York next month and want to buy a prepaid card for this period. At the checkout I need an American phone number and (maybe) an adress located in America. 

Do you know if I can circumvent this or where I can buy a prepaid card for my holidays in advance?

Thank you for your help! 

Accepted Solution

Official Solution

ACE - Sage

 • 

117.8K Messages

6 months ago

1.  Make sure your phone will work...

https://www.att.com/buy/byod/identify?devicetype=phone

If it says not compatible try T-Mobile.  If it offers to send you a SIM card that means you can use it on ATT.

2.   AT&T will not ship a SIM card outside of the United States. Either purchase from a third party like Amazon and wait to activate once you are inside the United States, or buy when you arrive (I recommend Walmart)

3.   FYI PREpaid is exactly what it sounds like. You pay before service works. Anyone who says they will bill you later is trying to sell you postpaid service and you should correct them immediately

4.  Make sure you know how to log into your account and can turn  AutoPay off before you leave.  

2 Messages

6 months ago

Thank you so much! :) I will check if my phone will work.

Could you tell me if T-mobile or AT&T is the better one in New York? 

Community Support

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232.4K Messages

6 months ago

Hi @Svea, thank you for reaching out to us. Let's get the help you need.

 

As ACE @formerlyknownas rightly mentioned, you can visit any nearest AT&T retail store to buy new prepaid SIM. After checking the compatibility of the device.

 

Here are few AT&T Prepaid plans which would works for you. Please reach out our Prepaid Support Team ''AT&T Prepaid help options'' at 800-901-9878

 

Hope this helps! Feel free to let us know if you have any other questions or concerns. 

 

-Sia, AT&T Community Specialist.

 

Former Employee

 • 

22.4K Messages

6 months ago

Are you traveling throughout the state of New York or just New York City?

Your big three all offer pre paid service…

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