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RCharlesxyz's profile



2 Messages

Friday, April 10th, 2015 2:10 PM

adjusting gophone accoount payment

I just added three months to my GoPhone pre-paid account, for April, May and June, then realized I will not be able to use the GoPhone HotSpot in June.
How do I either cancel the payment for June or move that payment to cover July?

Community Support


15.2K Messages

9 years ago

Hi there @RCharlesxyz


Any overpayment to your GoPhone account should be added as a positive balance, meaning you would be able to use that balance for your July usage. To confirm, I would recommend contacting our GoPhone department at 800 901 9878 as specific account situations may differ.


I hope this helps!


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