Contributor
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2 Messages
adjusting gophone accoount payment
I just added three months to my GoPhone pre-paid account, for April, May and June, then realized I will not be able to use the GoPhone HotSpot in June.
How do I either cancel the payment for June or move that payment to cover July?
ATTMobilityCare
Community Support
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15.2K Messages
8 years ago
Hi there @RCharlesxyz
Any overpayment to your GoPhone account should be added as a positive balance, meaning you would be able to use that balance for your July usage. To confirm, I would recommend contacting our GoPhone department at 800 901 9878 as specific account situations may differ.
I hope this helps!
Charise
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