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5GB of Hotspot Data With an Unlimited Plan
RCharlesxyz's profile

Contributor

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2 Messages

Fri, Apr 10, 2015 2:10 PM

adjusting gophone accoount payment

I just added three months to my GoPhone pre-paid account, for April, May and June, then realized I will not be able to use the GoPhone HotSpot in June.
 
How do I either cancel the payment for June or move that payment to cover July?

Community Support

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15.2K Messages

8 years ago

Hi there @RCharlesxyz

 

Any overpayment to your GoPhone account should be added as a positive balance, meaning you would be able to use that balance for your July usage. To confirm, I would recommend contacting our GoPhone department at 800 901 9878 as specific account situations may differ.

 

I hope this helps!

Charise

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