Activating Prepaid Account
Hi, I've been trying to unlock my phone and I received an email saying that my prepaid account has not been activated for 6 months. I've had this phone since September 2016 and my phone number since September 2015. I've used the paygonline website ever since so I'm assuming that my prepaid phone account has been active throughout the time that I've used it.
How can I prove/check if my account has been active for 6 months to unlock my phone?